Complaint Review:
Grand Canyon University
Grand Canyon University Given the run-around, Internet
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Internet
United States of America
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Web:
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My first financial aid excess funding check was delayed because my bachelors degree posting was on two separate pages and they "lost" the page with the posting. Other checks have been delayed because of computer change overs and because they sent it to the wrong address. I wanted to get my masters in technology to give me more options in teaching because I have Multiple Sclerosis. The stress that this causes each time does nothing to help my condition. I'm tired of the run-around I receive each time and of being made to feel by the financial aid workers as though I've done something wrong. The managers aren't there or they're on the phone. I never get a straight answer. The excuses I get sound a lot like the excuses I used to get when I worked in debt collection.