Complaint Review: Grand Canyon University

I had a financial obstacle due to losing my job in January 2011 and a death in my family in May 2011 so therefore I wasn't able to afford the internet due to continue in my last class and told them what was going on. And I was truly mislead all this information from different people like the financial aid advisor and the academic counselor that even though I was attending the University under stipulations that they was going to see if I could get the class waived so that I could take it over due to my obstacles they were out of my control.



And had me wait all this time to a supervisor returned for an decision about my status for returning back to class. To find out that I wasn't able to return back until a year. But they so called are concern about a student education yeah right. They tell you all this misled information have you thinking and assuming one thing when honestly don't really think they have a clue about what they are talking about.



Then after you go off on them about what was said they try to cover it up like that was never said to begin with. And if they are supposed to be working at the university they should have known all the stipulations and details about the process of what is done due to you failing a class, instead of have you thinking that you are soon about to return to class and have to sit out for a whole year. And making you wait for a decision from a supervisor when they already knew I wasn't able to return.