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  • Report:  #677764

Complaint Review: Grand Central Photo

Grand Central Photo Reginald Jones, 877 449 3039 xt 106 Bait and Switch Edmonton, Alberta

  • Reported By:
    Ryan — edmonton Alberta Canada
  • Submitted:
    Sun, January 02, 2011
  • Updated:
    Sun, January 02, 2011
  • Grand Central Photo
    BROOKLYN New York
    Edmonton, Alberta
    United States of America
  • Phone:
    1-518-595-4059
  • Category:

If you order from this Company you will feel as stupid as I do reading all the reviews that I did not. I did not research the company found this site through Nex tag usually very good. I tried to cancel my order Allon stated no order placed then charged my Visa for an order they could not even tell me what they charged me for. Stating as soon as the order is placed they do not have access to that information! That seems totally reasonable! LOL Recieved a D90 camera and a sigma lens that was not purchased a nikon lens was. I asked to pull phone records they could not at that time, Allon Regonald Shaun or Edward ( if you listen to their voice they all sound like the same guy!) stated that the nikon lens cost more money and if I paid more they would send it! So apparently the order that was cancelled is now sent with an inferior product and to fix the order I only have to send more money! Oh but now it is too late to return the product even though I could not talk to anyone or return my phone calls for 7 days. I have spent approx 13hrs on hold and to fix nothing but them (Allon Edward Shaun or Regonald)take my money and send me a product I did not order. Be prepared to wait on hold for hours and noone will return your message.My only regret is that I did not look on this site before I ordered, because as soon as they have your Visa it is all over good luck to get your money back! How can a company like this stay in buisness! Crooks since I can not call them a name I would really like to!

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