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  • Report:  #79922

Complaint Review: Grand Prairie Ford

Grand Prairie Ford ripoff My E-brake failed, and caused 5,000$ in damage when my Mustang rolled into a curb and they said it was my fault, then 3 months later they recalled my 98 yr mode Grand Prairie Texas

  • Reported By:
    Mansfield Texas
  • Submitted:
    Tue, February 10, 2004
  • Updated:
    Tue, February 10, 2004
  • Grand Prairie Ford
    701 E. Safari Grand Prairie, Tx 75050
    Grand Prairie, Texas
    U.S.A.
  • Phone:
  • Category:

In late 98-99 my 98 mustang Gt E-brake (standard tranny) failed and my Car rolled 20 feet down a slight hill and hit a 1.5 ft. high curb and bent my axel 2 degrees causing 5,000+$ in damage.

They refused to pay for it and said cause I didn't put it in gear It was my fault. Then 3 months later I get a recall letter in the mail for my ver problem. They had to replace a part in the E-Brake that was causing it to fail. Again they refused to compensate me.

All I wanted was my 1,000 deductable I had to pay, but they refused. I then had a new 3:73 ring and pinion installed and they didn't even hammer it in all the way so luckily I went to Westway Ford and they fixed it right.

Tate
Mansfield, Texas
U.S.A.

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