Grant Master Deluxe Edition / grant Finders / raven Media $69.95 taken from my acct after already paying agreed 1.98 shipping/handling charge Las Vegas Nevada
i sent off for a grant search cd for the price of 1.98 shipping and handling charge and was never told of additional charges. 4 weeks later a 69.95 chg appeared on my account from same company. cld 800 # they gave to my bank and insisted the charge be removed immediately and that any and all charges cease and decist before i have my lawyer get involved. also returned unopened disc to the company after making a copy of the envelope for it for myself
Trina ****
El Centro, California
U.S.A.
1 Updates & Rebuttals
Customer Service Administrator
St. George,Utah,
U.S.A.
Resolution offer
#2UPDATE Employee
Wed, April 29, 2009
I apologize for the troubles you have had in attempting to contact this company. Unfortunately we are not affiliated with any charge of $69.95. You will need to contact the company that you ordered from so they can help you address your concerns.
If you are an actual customer of Grant Master and you need assistance with our company please contact Customer Service 1 (877) 495 - 1145 and they will be happy to assist you with your account.
If you are another customer that is reading this and you have all ready contacted our Customer Service Department and feel that we have failed you in some way or you feel you weren't treated fairly please call me directly at 435-773-1795 or email me at Customerservice@cshelp.org and I will be happy to address your concerns ASAP.
Sincerely, Customer Service Administrator