Complaint Review: Grant Research Guide - Your American Grant

When I was notified via my cellphone about ordering this CD after checking out the website and deciding at the last mionute not to order it, (hindsight) I do recall the young lady telling me about a website membership that was supposed to help us even further in getting grant money for our business.

I told her that I was absolutely NOT interested in any internet website memberships. She assured me that I would be able to cancel this via an email that would be sent to my address that day, but that I would have the opportunity for 10 days to check it out. I never did get the email and only 8 days after that conversation they stole 68.13 from my account via the debit card info that I gave them when I ordered the CD.

I must be one of the lucky ones because I actually got to speak with a live person about cancelling this web membership (Jake Miller). The number was 877-624-3038. He was very polite to me because I wasn't very nice to him and basically demanded that this membership be cancelled and that I be refunded this money immediately!! He cancelled the membership but said that was all he was authorized to do. He gave me the name of a woman who was in charge of refunds...Janet Johnson with this email address: support@grantresearchguide.com

I sent that email out about 2 hours ago. I have not heard anything back from them as of yet.

There has got to be some kind of law to protect those of us who are only trying to make an honest living by furthering our educations and or owning our own businesses. I pray this email will help someone before it's too late.

Ckaye
Ashland, Ohio
U.S.A.