Grant Resource Center - Grant Instructor - Grant Research Guide Put in a hidden $49.50 monthly fee in a seven page terms and conditions agreement and charged it to my bank account and when I called to dispute the charge they refuse a refund Las Vegas Nevada
The company is called Grant Resource Center or Grant Instructor, LLC and they operate from 3155 East Patrick Lane Suite 1 Las Vegas NV 89120. They would not provide this address when asked but found it through "rip-off report.com". The fraudulent practice is when they advertise a free cd that provides government grant information and the person needs only pay shipping and handling of $2.95. They then hide a $49.50 monthly subscription fees on a 7 page fine print terms and conditions pdf. When the charge is applied to a person's bank account they refuse to refund the money even though nothing has been provided. The CD doesn't arrive and the customer is so outraged they cancel the service so they don't even access the information provided in the so called "subcription".
When I found out about the charge to my account, I called and cancelled and received an email from this company confirming my cancellation. The person who I spoke with was David Strulowitz and emailed me from support@grantresearchguide.com.
The first response I had after I contacted my bank to report this fraudulent charge was to contact the BBB in Vegas. Grant Resource Center or Grant Instructor, LLC is not in their system. I have a feeling this is a hand full of people running a scam. I have asked local law enforcement to investigate these individuals for criminal intent and attempt to defraud the general public under false advertising and misleading business practices.
Glen
Denver, Colorado
U.S.A.
1 Updates & Rebuttals
Nick Ramos
Las Vegas,Nevada,
U.S.A.
Grant Instructor LLC
#2UPDATE Employee
Wed, September 10, 2008
I would first like to apologize about the misunderstanding while placing an order for our materials. Before clicking the "Submit Order" button on the home page of the Grant Research Guide, directly below that big red box is a paragraph in good size font stating, "By submitting this form I am ordering the Grant Resource Information and trial membership. After the seven day trial I will be charged $49.50 a month thereafter if I do not cancel. I have read and agree to the PRIVACY POLICY and Terms & Conditions. Cancel any time by calling 1-800-235-1364." Information about the trial membership can be found on either our Terms and Conditions, located at http://www.grantresearchguide.com/terms.php or on the payment page, where you are asked to enter your payment method and information.
There it states: "A free seven (7) day subscription in the Grant Research Guide Resource Center is included with each free CD that is shipped. If you choose to cancel your subscription to the Grant Resource Center anytime within the first seven (7) days of sign-up you can do so without charge. If you decide to keep your membership in the Grant Resource Center, a charge of $49.50 will be automatically billed to your credit card each month for continued subscription access. Please see the Terms and Conditions for additional details."
We have designed our website to simply offer individuals all the right tools to receive government funding.1.95 instant access for 7 days is a great deal and plenty of time to insure that this is what your looking for, if you do not cancel with in the 7 days, no charges are issued. We are proud to state that our website has no hidden agenda, all the charges are stated right on the billing page. If you any questions at all please feel free to email me at support1@grantresearchguide.com.
With Regards,
Grant Instructor LLC