Grant Search Assistant Grant CD Shipping SCAM ripoff Saint George Utah
Visited Website that stated intrest in CD for Govt Grants. To obtain this CD I had to pay for shippig cost of 3 dollars and some cents. The Website misleads you into believing that your only being charged for the shipping and after 14 days you are charged a $29.95 charge to your credit card.
After seeing my charge and receiving my CD in the mail and looking at it on my laptop computer, I had realized that it was trying to run software that collects personal data on your computer.
I then unplugged my Internet and tried to continue again. The CD will not access all the areas of the CD unless plugged into the Internet.
My software warns of this, for the protection of password and other banking numbers.
Once I called the customer service center he gladly canceled my membership but 5 five times "5" told me to access the webpage and take advantage of the information provided. AGAIN, I argued with the rep to refund me my 29.95 to my credit card. Finally after telling him I was going to call the General Manager and get my money back, he then told me that I would get my moneies back.
Scams like this one FUND JIHAD and Extremist that collest American money and send overseas. I work overseas in Iraq and I say that b/c I can.
I am here and not the regular public. We are funding Terrorist with our own money.
We are choking on our own polical correctness.
Brandon
Wake forest, North Carolina
U.S.A.
1 Updates & Rebuttals
Ryan
St. George,Utah,
U.S.A.
Resolution Offer
#2UPDATE Employee
Fri, December 08, 2006
I would like to discuss Brandon's concerns with him to insure that he is taken care of. Unfortunately, without a last name or an email address I cannot find his account with the necessary contact information.
First and foremost I offer an apology for the breakdown in service Brandon obviously experienced. Our policy is to never charge anyone who is not interested the membership portion of the offer. Clients simply need to follow the instructions to contact customer support at 1-866-396-5694 and express a desire to do so during the free trial period, or anytime thereafter.
If our support staff fails to offer the quality and professionalism that we expect to provide then I would personally like to know about it so that I can resolve the issue in-house so that it doesn't continue to happen. I also guarantee to personally see to it that anyone who has had a negative experience with our staff or company is satisfied. I can be reached on my cell phone at 435-773-1795 or via email at ryanr@wskc.org. Once again, my apologies to Brandon. Hopefully, I will hear from hom soon so that we can get this resolved.
Sincerely,
Ryan R.