Grant Search Center rip OFF Las Vagas Nevada
Wanted to cancell but had no number to call or way to contact company. Ad stated I was to have a trial period but never got one. Trial perod is different then we are going to charge your account after seven days. I did not get the disk till the 15 of Dec. On the 17 I checked my checking account and found a charge to this company which should have never been. What does this company do, keep you in the dark by not providing anyway to contact them till 7 days pass. Want this company to cancell all and everything that my ordering their "Free" dvd gave them accesss to and put my money back in my account. I think there may be something else but due to the fact that I have no way to check on it I can not be for sure. I want my money back and All things cancell. I did not agree to this. Agreed to have trail period then would see if wanted to keep or cancell.
Lois
valdese, North Carolina
U.S.A.
1 Updates & Rebuttals
Grants.com
Las Vagas,,Nevada,
U.S.A.
Manager
#2UPDATE Employee
Fri, December 19, 2008
Dear Lois,
We offer our apologies. We have checked your records which shows you have exceed the trail period and that is the reason you have been charged. You have joined on 07th December 2008 and you have cancelled your account on 18th December 2008.
When ordering the free CD, you have also signed up for a 7-Day Free Trial to the Grant Search Center membership site, which can help you get Government & Private grants using the tools and strategies inside. After the 7-Day Free Trial period, you continue to enjoy full membership at an affordable $59.95 per month billed automatically to your credit card if you do not cancel. You also agreed to the 14 day bonus trial to Paid Surveys Database for $17.67 a month thereafter, should you choose not to cancel.
We do our best to disclose this as it is stated on the sales page, the order page, and on the thank you page after placing your order. You can also see that it is disclosed in the Terms and Conditions of the offer. Rest assured, this free trial offer can be cancelled at anytime during the trial periods or anytime thereafter by simply calling (866)-528-6550 (Mon-Fri 9.00AM to 6.00PM CST) or online as outlined. You can also cancel by going to www.grantsc.com
If you still have any concerns or question please call us on 866-528-6550 or you can email us at support@grantsc.com
Thanks,
Tom