Grant Writer Pro ripoff Charging to my acct without permission Las Vegas Nevada
I have contacted the company requesting they stop charging my credit card each month; nevertheless, they go ahead and charge me and I have to dispute it each time. Beware of this scam, this company is one big scam operation and hopefully the federal government will investigate them. I have contact every department of the government I can as well as requesting my credit card company start an investigation. The owners of this company as well as Networkagenda.com and GSA/SBA Express should be in jail. I never had even heard of networkagenda or gsa/sba express, my mistake was to request a "free" CD from Grant Writer Pro and paid the shippng by credit card. If any attorney wants an easy case, go after these guys, there are plenty of people to join in.
Ken
Bakersfield, California
U.S.A.
4 Updates & Rebuttals
Ryan
St. George,Utah,
U.S.A.
Resolution Offer
#5UPDATE Employee
Thu, April 05, 2007
I would like to discuss Ken's concerns with him to insure that he is taken care of. Unfortunately, without a last name or an email address I cannot find his account with the necessary contact information.
First and foremost I offer an apology for the breakdown in service Ken obviously experienced. Our policy is to never charge anyone who is not interested the membership portion of the offer. Clients simply need to follow the instructions to contact customer support at 1-866-370-7270 and express a desire to do so during the free trial period, or anytime thereafter.
If our support staff fails to offer the quality and professionalism that we expect to provide then I would personally like to know about it so that I can resolve the issue in-house so that it doesn't continue to happen. I also guarantee to personally see to it that anyone who has had a negative experience with our staff or company is satisfied. I can be reached on my cell phone at 435-773-1795 or via email at ryanr@wskc.org. Once again, my apologies to Ken. Hopefully, we will hear from him soon so that we can get this resolved.
Sincerely,
Ryan R.
Ryan
St. George,Utah,
U.S.A.
Resolution Offer
#5UPDATE Employee
Thu, April 05, 2007
I would like to discuss Ken's concerns with him to insure that he is taken care of. Unfortunately, without a last name or an email address I cannot find his account with the necessary contact information.
First and foremost I offer an apology for the breakdown in service Ken obviously experienced. Our policy is to never charge anyone who is not interested the membership portion of the offer. Clients simply need to follow the instructions to contact customer support at 1-866-370-7270 and express a desire to do so during the free trial period, or anytime thereafter.
If our support staff fails to offer the quality and professionalism that we expect to provide then I would personally like to know about it so that I can resolve the issue in-house so that it doesn't continue to happen. I also guarantee to personally see to it that anyone who has had a negative experience with our staff or company is satisfied. I can be reached on my cell phone at 435-773-1795 or via email at ryanr@wskc.org. Once again, my apologies to Ken. Hopefully, we will hear from him soon so that we can get this resolved.
Sincerely,
Ryan R.
Ryan
St. George,Utah,
U.S.A.
Resolution Offer
#5UPDATE Employee
Thu, April 05, 2007
I would like to discuss Ken's concerns with him to insure that he is taken care of. Unfortunately, without a last name or an email address I cannot find his account with the necessary contact information.
First and foremost I offer an apology for the breakdown in service Ken obviously experienced. Our policy is to never charge anyone who is not interested the membership portion of the offer. Clients simply need to follow the instructions to contact customer support at 1-866-370-7270 and express a desire to do so during the free trial period, or anytime thereafter.
If our support staff fails to offer the quality and professionalism that we expect to provide then I would personally like to know about it so that I can resolve the issue in-house so that it doesn't continue to happen. I also guarantee to personally see to it that anyone who has had a negative experience with our staff or company is satisfied. I can be reached on my cell phone at 435-773-1795 or via email at ryanr@wskc.org. Once again, my apologies to Ken. Hopefully, we will hear from him soon so that we can get this resolved.
Sincerely,
Ryan R.
Ryan
St. George,Utah,
U.S.A.
Resolution Offer
#5UPDATE Employee
Thu, April 05, 2007
I would like to discuss Ken's concerns with him to insure that he is taken care of. Unfortunately, without a last name or an email address I cannot find his account with the necessary contact information.
First and foremost I offer an apology for the breakdown in service Ken obviously experienced. Our policy is to never charge anyone who is not interested the membership portion of the offer. Clients simply need to follow the instructions to contact customer support at 1-866-370-7270 and express a desire to do so during the free trial period, or anytime thereafter.
If our support staff fails to offer the quality and professionalism that we expect to provide then I would personally like to know about it so that I can resolve the issue in-house so that it doesn't continue to happen. I also guarantee to personally see to it that anyone who has had a negative experience with our staff or company is satisfied. I can be reached on my cell phone at 435-773-1795 or via email at ryanr@wskc.org. Once again, my apologies to Ken. Hopefully, we will hear from him soon so that we can get this resolved.
Sincerely,
Ryan R.