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  • Report:  #415793

Complaint Review: Grantsc.com

Grantsc.com i orders a grants search cd for 1.98 shipping a week later the etook 60 dollars from my card Las Vegas Nevada

  • Reported By:
    rives Tennessee
  • Submitted:
    Sun, January 25, 2009
  • Updated:
    Fri, May 22, 2009
  • Grantsc.com
    2232 South Nellis Blvd Suite G3#339
    Las Vegas, Nevada
    U.S.A.
  • Phone:
  • Category:

i ordered a cd and paid just for shipping and handling. a week later the company took without authorization another 60 dollars

Lisa
rives, Tennessee
U.S.A.

1 Updates & Rebuttals


Grants.com

Las Vagas,,
Nevada,
U.S.A.

Manager

#2UPDATE Employee

Fri, May 22, 2009

Dear Lisa,

We would like to help you but with information you have provided us we cannot find your account. We request you to call on 866-528-6550 (Mon-Fri 9.00AM to 6.00PM CST) and get your account cancel to avoid any further charges.

As for the charges when ordering the free CD, you have also signed up for a 7-Day Free Trial to the Grant Search Center membership site, which can help you get Government & Private grants using the tools and strategies inside. After the 7-Day Free Trial period, you continue to enjoy full membership at an affordable $59.95 per month billed automatically to your credit card if you do not cancel. You also agreed to the 14 day bonus trial to Paid Surveys Database for $17.67 a month thereafter, should you choose not to cancel.

We do our best to disclose this as it is stated on the sales page, the order page, and on the thank you page after placing your order. You can also see that it is disclosed in the Terms and Conditions of the offer. Rest assured, this free trial offer can be cancelled at anytime during the trial periods or anytime thereafter by simply calling (866)-528-6550 (Mon-Fri 9.00AM to 6.00PM CST) or online as outlined. You can also cancel by going to www.grantsc.com

If you still have any concerns or question please call us on 866-528-6550 or you can email us at support@grantsc.com

Sincerely,
Tom

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