Great clips edina abusive worker held me hostage for simple misunderstanding edina, Minnesota
after we had a haircut at great clips, just after we got in the car heard an ad for what we thought was a free haircut flash foward to we i next needed a hair and i found out it was for only half off I am not questioning we were wrong on the haircut but how i was treated by the worker after i found out it wasnt free it was 7.99. She was being veryrude also snotty about it could've been a little nicer for a simple misunderstanding; wouldnt let me leave she held me there for 30 minutes, and There was A other customer there. She was treating me like a criminal when it was my dads fault!!! So 15 minutes pass by after I told her she could have my tip after I talked to another worker I told her my dad would pay the 7.99. Great clips SHOULD change their practices about the cost of haircut misunderstandings.
6 Updates & Rebuttals
ash123
United States of Americaprices
#7UPDATE Employee
Mon, May 02, 2011
great clips haircuts are only $14..that is not that expensive! Go to a full service salon you will pay $60 stop bitching
Melinda
mill creek,Washington,
United States of America
"Misunderstanding"
#7Consumer Comment
Sun, May 02, 2010
First, why would a haircut just be free? That doesn't even make sense. Second, why would they let you leave until your service had been paid for? It is perfectly reasonable for them to have you wait there until your father came to get you and could pay. What do you suggest they change their policy to? Should they let people come in, claim that they thought their service would be free, and then just leave? That sounds like a terrible business practice.
Robert
Irvine,California,
U.S.A.
Confused..
#7Consumer Comment
Thu, March 18, 2010
After your original report, your two updates only make this more confusing.
We have no idea when you went in, when your dad went in. Is this now on different days? Still can't figure out why you were held "hostage", unless it had something to do with you not paying for a haircut. Then still have no idea why you are blaming them for something you at one point admit is your dads's fault.
Bsaluki70
edina,Minnesota,
United States of America
Great clips exeripence
#7Author of original report
Thu, March 18, 2010
So my dad went in there to pay the haircut the day before AND two workers that were there gave a very BS story to what I told above they claimed that I couldnt leave because I had to wait for my dad which the real reason is they couldnt let me leave without paying just for a misunderstanding about the coupon. never will go back to that great clips location.
Bsaluki70
edina,Minnesota,
United States of America
update
#7Author of original report
Mon, March 15, 2010
I am blaming the worker for her immatureish behavior
Stacey
Dallas,Texas,
U.S.A.
SO
#7Consumer Comment
Mon, March 15, 2010
Who are you blaming Great Clips or your Dad?? You seem to switch on that matter