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  • Report:  #874816

Complaint Review: Great Estate Roadshow

Great Estate Roadshow If you value your Coins, Gold and other items, do not sell to these people! Atlanta, Georgia

  • Reported By:
    Gary — Indianapolis Indiana U.S.A.
  • Submitted:
    Fri, April 27, 2012
  • Updated:
    Tue, May 01, 2012

As a former employee, let me tell you a few things about this company.

First, when they buy your items, I.E. Silverware, Gold Jewelry, Silver Coins and anything that's worth something, they melt 99% of it down. I'm letting you know this because I felt bad buying these items and lying to the seller about where it will go. Your Great Grandmother's silverware set, the antique one? Well, that's going into the fire. They care nothing about you or your items.

We tried to get everything we could at about 30% Spot Price. For numbers sake, if you brought me in $100 in silver, we'll tell you that "It's going to be hard to find a buyer for this and we'll give you $30 for it. It's going to sit on a shelf in one of our stores until we find a buyer for it". So untrue. We would buy it, send it to our sorting facility and then it'll go straight to the refinery.

Second, your costume jewlery and purses. We tell you to bring it in so you bring in other items that we would buy from you. It's a tactic that makes you think we buy everything. Which, we would. But, we don't care about that stuff, we want your Gold and Silver!

Diamonds! Yes, we will steal those from you without blinking an eye. Don't fall for "They've opened up fifteen new Diamond Mines. Even Wal-Mart has Diamond Mines, so they're not as rear as you think". For a nice 1Ct Diamond, we'd probably pay about $300-$400 dollars. Then, we'd turn around and sell it for thousands!

If you go to these shows, please do your research first! Look at the morning Gold/Silver prices. Now, factor in the melt value for the Kt. of Gold you have. There are websites that will give you spot value pricing on these items. Also, be sure to look up the value of your coins. For an average Morgan Dollar, they are worth roughly $20. The Great Estate Roadshow will tell you they're only worth $7-$10. The value on an average coin like that is for the Silver when they melt it down.

With that, all I can do is wish you the best and hope you do not get ripped off! Please, do your research! Usually, local buyers will give you a better price because of the overhead costs. They paid me $225 a days with no commision. But, that still doesn't excuse me of buying a $5000 Sterling Silver flatware set for $1000. Just so we could melt it down.

Remember, it's not the value of the items you're brining in, it's the melt value!

3 Updates & Rebuttals


Jeff

St Louis,
Missouri,
USA

Again, I apologize...

#4Author of original report

Tue, May 01, 2012

I do not know what came over me, or why I said what I said. I wish to apologize to Howard and The Great Estate Roadshow. I was just venting and targeted this great company. I hope the rant on here has caused no harm.

If there was a way to remove this off of here, I would do it in a heart beat.

Again, I apologize...


Nick

chicago,
Illinois,
U.S.A.

I retract my statement.

#4Author of original report

Mon, April 30, 2012

I retract all my above statements. Please, feel free to go to their shows and get the best possible prices on your items.


HOWARD KLOTZKIN

JACKSON,
United States of America

Great Estate Roadshow

#4REBUTTAL Owner of company

Sat, April 28, 2012

This disgruntled, well paid, former employee was probably terminated and just writing a sour grapes opinion, of our successful company. First and foremost we care about our customers, we are here to provide an honest and helpful service, for those people who wish to sell their valuables.  We are not in the business to deceive or rip off the public. We are proud of the fact that Great Estate Roadshow pays the most, in the industry. We have been secret shopped many times, by the media and have almost always been the company that pays the highest, usually much more than all of the local stores. Our company buys all types of collectables, gold, silver and diamonds. We do, of course, melt items down that do NOT have a premium value, as do most companies, that is just what makes the most sense to do. We do resell items of value, the more collectable and rarer items, again, as do most other companies. We have a great staff of highly trained buyers, who pay the most, in the industry. They are trained not only to be competent buyers, but more importantly to be a compassionate and knowledgable buyer, as well. They are there to answer any questions or concerns the seller has. Our company hopes a posting, by a disgruntled former employee, such as this, should be ignored and not given any merit. Please, we encourage the buyer, go shop your items, bring them to one of our shows and decide for yourself. We want you to get the best possible price for your valuables, we encourage you to go to as many shows, as you see fit and then please come to us, you won't be disappointed. Our company pays the most, on diamonds, coins, high end watches and any other valuables you might find, in your home. We base much of our business, on repeat customers and word of mouth, we are a company that cares about our customers, as we want you to come back, so please give Great Estate Roadshow a try, you won't be disappointed.

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