Complaint Review: Great Falls Harvest

 I came with a party of three other people, our first time there. The first hostess that greeted us was wonderful, she recommended drinks to us based on our tastes that we described to her and answered our questions.

The second waitress came over and we had a lot of questions about the ingredients in some of the dishes, and I didn't understand the difference between two of the flatbread pizza dishes that were available. Since I really dislike spicy flavors, I asked her, just to make sure, which dish contained chipotle.

She sarcastically told me I should have been listening instead of yapping with my boyfriend. (I had only whispered to him a few things about the ingredients, listening intently to her the whole time.) I had asked her a lot of questions and had been nothing but polite.

Over the course of our time there, she continued to be extremely condescending. She made all of us feel uncomfortable. My boyfriend's dish arrived incorrectly, after waiting at least an hour for our food. We did not complain about anything until the very nice hostess came over. We thanked her for being so awesome, but we had to say something about the other lady's terrible attitude and customer service. She sympathized with us and was wonderful.

The mean waitress came back over and my friend, very politely, told her that this was not an insult, but just some feedback, we were very uncomfortable with the way she treated us. This woman proceeded to scold ME, who did not even complain about anything, for being disrespectful and ASKING TOO MANY QUESTIONS. I calmly told her this was our first time here and I asked questions because I didn't know about some of the ingredients. She interrupted me and got angry at me for no reason, told me harshly that she does not appreciate being disrespected and walked away from me with the worst attitude I have ever seen on someone in customer service. I was appalled that someone could be this rude to me when our group was being nice and polite to her...we had not raised our voices or anything. So we will definitely not be back thanks to this woman. I could even forgive the slow-ish service...the food was fine, I'm not picky about wait times, but this woman scoffed "Just to let you know, if you ever come back, this is not just a quick meal" when she saw us getting ready to leave after paying our bill. We were not leaving because it took too long. We were leaving because of the awful service. We didn't even finish our drinks, and we took our food to go. Never again, and I will post this everywhere I can to warn people about this woman.