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  • Report:  #1237953

Complaint Review: Great Southern Wood Preserving

Great Southern Wood Preserving Yella Wood Yella Wood shrinks and cracks like crazy. 1/8 wide and all the way through a 2x6 Abbeville Alabama

  • Reported By:
    Mark — Lees Summit Missouri USA
  • Submitted:
    Thu, June 25, 2015
  • Updated:
    Thu, June 25, 2015
  • Great Southern Wood Preserving
    PO Box 610
    Abbeville, Alabama
    USA
  • Phone:
    (334) 585-2291
  • Category:

I paid $2.57 more per 2x6x12 for my deck to get Yella Wood instead of going to Lowe's. Within two weeks the boards that were tight upon installation had 1/2 gaps in between them. What was worse than that was the cracking. I have 2x6's that have 1/8 inch wide cracks in them for the entire length of the board.

When I complained the sales rep came out to my house and the first thing out of his mouth was "that's what wood does". Then I showed him the two satellite decks (off of bedrooms) that I had redone a year ago with lumber purchased at Lowe's that still look great. He offered to send out a dozen or so replacement boards but stated that he could not guarantee that the replacement boards would not crack the same or maybe even more.

Yella Wood is the worst lumber I have ever encountered and I am sad to say that I paid a premium price for it and it looks like sh_t

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