Complaint Review: Green Dot Corporation

I purchased A Green Dot moneypak from Pilot travel center on 8/29/14 for $200. I went to load it on my prepaid  debt card. The moneypak stated it was insufficient funds. I contacted Green dot as well as pilot.I've been bounce back and forth between these two companies for almost 2weeks.pilot said the transaction went through.Green dot said it didn't.So where is my money?Nobody seems to know.Both companies have been very unconerned with my issue.Green Dot stated they were closing my case because they never recieved my money from pilot.Pilot told me they could not help me because the transaction was sucessful.I'm a single working mom with a special needs child,I can't afford to just give away $200,nor just sit and let many more people like myself be fraud without speaking up and out.Pilot Travel center should be ashamed of themselves. I spoke to many Truck Drivers whom has been fraud the same way,trying to send money home to there loved ones. My pray is that someone will read this story and help put a stop to Green Dot as well as pilot!