Complaint Review: Green Dot MoneyPak

I purchased a Greendot card on 3/31/2009 for $109.95. I activated the card on April 2nd and was told I would receive the card in 7-10 days with a balance of $80.05 but I would receive a rebate of $10.00. I was charged $19.95, $5.95 and $4.95 for some stupid reason of membership fees, maintenance fees, enrollment fees, or I guess whatever popped into their head for an excuse. Anyway, it is May 7th and I still have not received a card. I just called and spoke to a representative about not receiving the card. She looked up my information and told me my balance is now $70.10. I immediately got angry wanting to know why 10 more dollars had been deducted from a card I have never received, so I demanded a refund for the original amount. This is where she told me I was not the primary cardholder. They put my husband as the primary card holder but I only ordered a second card in his name. Anyway, he will call but after reading all of these complaints I imagine we will never receive any money from these people.
If anyone has any suggestions as to how I should proceed I welcome them. I have already had a Visa # stolen off the internet, that is why I purchased this card, so now I'm wondering if it is safe to even order off the internet period.

Ginger
Caruthersville, Missouri
U.S.A.