Complaint Review: Green Ivy Publishing

Green Ivy quoted me  $6000 to edit and publish my book and stated in the contract my book would be ready for sale 90 days after my final payment was made. "Jay" called every few days for a payment. He seemed professional, until the collection calls got out of hand. I paid the balance and that is when the problems started. My book was split into sections and handed to multiple editors. Each time they would send me the edited version to approve there were more mistakes than the previos version they had just sent me. It took me a while to fix their mistakes. It was a nightmare, and I finally paid a professional to edit and fix their mistake which cost me more money. Then, the art dept. was also a nightmare. I was very specific on the details for the cover. Every time they sent me the cover it was completely wrong. They did not read the emails and would take it upon htemselves to just do what they wanted. The letters were not the same size. Nothing was how I wanted it to be. It took months for them to get back to me. Noone has ever answered the phone since my final payment was made. It took a week to correct things. Then, they would e-mail me they were going on vacation, etc. I became exhausted with dealing Green Ivy. It took them almost 6 months to complete my book after paying my final payment. They do not answer the phone, they do not read your emails, and  they do not pay attention to detail. Finally, my book was ready...they listed it for $34.99 plus shipping! Barnes & Noble's website says "Out of Stock" so noone can even purchase my book! This has been a nightmare. DO NOT USE THIS COMPANY! BEWARE!!!!