Complaint Review: Green Ivy Publishing

I submitted my book to Green Ivy Publishing along with $4,500.00. I had to create my own book cover when they failed to do what I asked. I received so called editing only to find that my book still required extensive editing. They were supposed to secure a copyright for me and my brother David (my co-author). They did not. They claim that they market the book to over 39,000 retail outlets when, in actuality, that is what their physical publisher, Ingramspark, advertises. They were supposed to market my book with email blasts, press releases, etc. They did not. After my book was published, I emailed questions regarding royalty payment method. They never answered any of my emails. I finally got fed up and called Doug, my "customer service rep." He informed me that Green Ivy shut down suddenly and that he had not even received his last paycheck. I have retained the services of a lawyer and am going to demand a refund from Robert Gray, who operated Green Ivy and also runs Gray Law Group out of Downer's Grove, IL. I intend to sue him if I don't get satisfaction. This person should be in jail for fraud.