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  • Report:  #1050338

Complaint Review: Green Villa Disney Mary Ellen Xu Bryan Christopher Moon Kevin Ha Lee

Green Villa Disney Mary Ellen Xu Bryan Christopher Moon Kevin Ha Lee greenvilladisney mary Mary Xu, My sister spent winter in florida and WE rents a house almost every year for 2 weeks holiday and never encounter those kind of problems before; Chalfont, Pennsylvania Chalfont Pennsylvania

  • Reported By:
    joanne — Gatineau Maine
  • Submitted:
    Sun, May 12, 2013
  • Updated:
    Sun, May 12, 2013
  • Green Villa Disney Mary Ellen Xu Bryan Christopher Moon Kevin Ha Lee
    380 Stonyhill Dr
    Chalfont, Pennsylvania
    USA
  • Phone:
  • Category:

We rented a house from mary xu, My sister spent almost every year for 2 weeks holiday and never encounter these kind of problems before. 

The house was filty, filty, filty, COCKROACHES, no fire extinguisher; the dryer for clothes so filty with dirt that it was a fire hazzard.

do not rent from this manager; not returning her calls; my sister had to deal with having the house clean and sprayed with coachroach poison twice and insects crawling all over the kitchen till the end of stay; cooking pans and cleaning tools impossible to use (cooking pans discusting, only one broom to clean and so old that impossible to use, no dirt pan, vaccum broken; cockroach crawling in diswaher after cleaning dishes, so had to rewash every use;

outside porch to the pool area dirty, dirty, dirty

the whole house needs paint just to cover the dirt on the walls; carpet dirty, we had to keep our shoes on entire stay; furniture are scratched and sofas dirty; after 2 days of trying to deal with mary xu, it was too late to move, it was Easter time and everything pretty well rented;

mary xu does not want to refund the full amount of this hell vacation she sent us 300 dollars

there is some pictures that we can send as soon as my sister arrives home; anyhow, I hope this testimony will help your client to be vigilent if they think of renting from this manager. 

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