Complaint Review: Greenberg Dental Clearwater Fl

Greenberg has many locations. I am writing about the Clearwater office. My husband had a front teeth plate made. It cracked after less than a year. He was told by the office that they would redo it and impressions were taken. He was told his appliance would be ready in two weeks. He waited a month and heard nothing. When he checked he found that they had not made the appliance and never intended to. He was then told that they would send him to another Dentist to "Start Fresh" and they would call that day with the name of the Dentist. The call never came. He checked with them again and now the story was that they decided to give him a refund and a check would be mailed the next day. We waited a week and no check. Then the story changed again and he was told the check would come from corporate to their office and he could pick it up there. Today the new dentist (They change dentists like I change my underwear) called and my husband was told that he would have to return the appliance in order to get his refund. That would mean he would have to put out another thousand dollars with a new dentist or go without teeth for at least a couple of months since it takes time to get an appointment with a new dentist. He does not want to put money out because at this point we do not trust them not to make up an excuse to withhold his refund. They have lied over and over since this all started. They are the biggest sleezeball operation we have ever encountered.