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  • Report:  #300765

Complaint Review: Greendot Prepaid Visa

Greendot Prepaid Visa I purchased a Greendot Prepaid Visa card for my son. The rebate site does not exist. Terre Haute Monrovia Monrovia

  • Reported By:
    Rio West Virginia
  • Submitted:
    Thu, January 17, 2008
  • Updated:
    Tue, February 26, 2008

I purchased a Greendot Prepaid Visa card for my son. When I called to activate it,First of all I was talked into upgrating to the premier gold package for $19.95, I was told that this would give me a card so as I could monitor my sons spending., at no extra charge, plus other benefits such as auto deposit.I was told that I could go online and recieve a $10.00 rebate.

I have tried many, many times to so, but I get a message every time that says that this site does not exist. I have called customer service, and each time I am told to go to the same non existing web site, and told, Hold on one moment, and then am told, it is working okay for me. When I ask them to then process it for me I am told, Mostly in a voice that Is had to understand, we can not do that, you must go to this site. and then they say thank you for calling, and good bye. I have tried and tried and tried, this site will not come up for me, or any other computer that I have tried it at.

Tasimmons
Rio, West Virginia
U.S.A.

5 Updates & Rebuttals


Archibald

No,
South Carolina,
Canada

Try this

#6Consumer Comment

Tue, February 26, 2008

try this link

http://www.greendotonline.com/premierrebate

easy as copy and pasting

if that doesn't work, go here

https://www.greendotonline.com/AcctMgmt/Content/Common/Rebate/PremierRebate.aspx

its basically where the original website at the top should lead you but if it doesn't, here is where it goes to. if nothing still doesn't show up, it might be security on your PC or firewall or internet browser.




-Archibald


Archibald

No,
South Carolina,
Canada

Try this

#6Consumer Comment

Tue, February 26, 2008

try this link

http://www.greendotonline.com/premierrebate

easy as copy and pasting

if that doesn't work, go here

https://www.greendotonline.com/AcctMgmt/Content/Common/Rebate/PremierRebate.aspx

its basically where the original website at the top should lead you but if it doesn't, here is where it goes to. if nothing still doesn't show up, it might be security on your PC or firewall or internet browser.




-Archibald


Archibald

No,
South Carolina,
Canada

Try this

#6Consumer Comment

Tue, February 26, 2008

try this link

http://www.greendotonline.com/premierrebate

easy as copy and pasting

if that doesn't work, go here

https://www.greendotonline.com/AcctMgmt/Content/Common/Rebate/PremierRebate.aspx

its basically where the original website at the top should lead you but if it doesn't, here is where it goes to. if nothing still doesn't show up, it might be security on your PC or firewall or internet browser.




-Archibald


Wilson

Walnut Creek,
California,
U.S.A.

Rebate does exists.

#6Consumer Comment

Mon, February 25, 2008

I just entered www.greendotonline.com/premierrebate IE and I was taken to https://www.greendotonline.com/acctmgmt/content/common/rebate/premierrebate.aspx

To receive a $10 Premier Elite rebate from Green Dot Corp. you must meet the following criteria:

* You upgraded your card from the standard Green Dot card to Premier Elite

* You activated and/or upgraded on a date when the rebate was being offered

* You have not already received a Premier Elite rebate for the card which you are redeeming the rebate (a limit of one rebate per primary card applies)


If you meet all of the above criteria, please enter the activation number you used during your card activation in the space provided below (your card activation number can be found on your original receipt), and click "Submit":


April May

Terre Haute,
Indiana,
U.S.A.

Time to see the BBB

#6Consumer Suggestion

Mon, February 25, 2008

I would contact the better business bureau and tell them about the web address situation and see if they can access it.

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