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  • Report:  #363433

Complaint Review: greendotonline - premier Rebate

greendotonline - premier Rebate $10.00 rebate when you upgrade to premier card from green dot! not!!! Internet

  • Reported By:
    fort myers Florida
  • Submitted:
    Sat, August 16, 2008
  • Updated:
    Sat, November 29, 2008

I purchase a green dot visa prepaid card when i caled the number to activate my card , the guy on the phone said that i could upgrade to premier card and get a $10.00 rebate, i went to the web site www.greendotonline.com/premier rebate, and i could not find any way to request a rebate for this service. i guess that i have just lost $19.95

Tatmari
fort myers, Florida
U.S.A.

2 Updates & Rebuttals


Wilson

Walnut Creek,
California,
U.S.A.

Do not include a space in the rebate website URL.

#3Consumer Comment

Sat, November 29, 2008

The website works.

www.greendotonline.com/premierrebate
directs you to
https://www.greendotonline.com/AcctMgmt/Content/Common/Rebate/PremierRebate.aspx


Ruth Meloy

Ridgewood,
New York,
U.S.A.

They don't make it Easy.....But I got my rebate !!

#3Consumer Comment

Sat, November 29, 2008

After purchasing the Green Dot Premier Card, I was told on the telephone I could receive a $10.00 rebate for upgrading to my existing Green Dot Card. I went online using the information they gave me. The instructions for doing this do not exist in any of the paperwork sent to me with my new card. I could not get to the site. After many attempts, I called Green Dot Customer Service and she walked me through the instructions...saying...go to greendotonline.com/rebate. After hanging up with her I tried this and got the same result. No page found. I called back and said I wanted someone to do this for me. It should not be this difficult. She told me the website again but this time it was changed.... go to greendotonline.com/premierrebate...... This time it worked. However, you will need the 19 digit activation code for your new card. I did not have mine readily available but the young lady knew how upset I was and she provided me with the code. That code appears on the paper card you purchase at the retailer. I explained to the young lady that this was entirely too nerve wracking. The rebate is there but you will have to work for it. I hope this helps.

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