Greenfields Hydroponics Ltd ripoff - didn't deliver my order even though i paid with my credit card Norfolk United Kingdom
I made an online order from their website for a spray. I paid with my credit card but they didn't send me anything. I sent them e-mails asking about my order. No answer. I used their contact form in the their site to ask them. No answer again....
A class rip-off business... I lost 54 euros...What a scam...
Marios
Athens
Greece
2 Updates & Rebuttals
Dean
Cromer,Other,
United Kingdom
Greenfields Hydroponics Ltd - Response to inaccurate claims
#3REBUTTAL Owner of company
Mon, July 11, 2005
Greenfields Hydroponics Ltd - Response to inaccurate claims
Please note in this circumstance the goods ordered were supplied on two occasions;
The first consignment which was processed and sent to the customer within our given period of supply as written in our terms and conditions of sale' on the 25/01/05 did not arrive at the destination. On the 14/02/05 we received notice from our carriers that the item had been incorrectly label and was to be returned to our shop.
A new consignment was sent on Tuesday 15/02/05 which arrived on the 18/02/05:- received and sign for by the customer.
Please note it seems that we have not received previous emails from the customer as suggested, I would like to strengthen our apology a second time if emails were actually sent and our technical team are presently looking into it to find the probably cause,
Yours Sincerely,
D.Postle Director
Greenfields Hydroponics Ltd
Marios
Athens,Europe,
Greece
threy said there was a mistake
#3Author of original report
Thu, February 17, 2005
Well as of today 17-2-2005 they sent me an e-mail saying that there was a mistake in the delivery and that they sent me again the item i have ordered.
I will report again when everything will be ok.