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  • Report:  #607318

Complaint Review: GreenGeeks.com Greengeeks.ca hosting

GreenGeeks.com Greengeeks.ca hosting green Geeks, Trey Gardner, Josh Dargie Green Geeks Hosting is a scam domain name stealing company. Internet

  • Reported By:
    Michael **** — toronto Ontario United States of America
  • Submitted:
    Wed, May 26, 2010
  • Updated:
    Wed, May 26, 2010

Green Geeks has a "Free domain for life" promotion, in which they claim that if a customer signs for a hosting plan they get a free domain for life.  The truth is that it is a 'domain name stealing exercise', or a 'force customer to host with green geeks for ever' scam.
 
Here is the scam. When a customer signs up for website hosting with green geeks, and they get a new domain name or transfer their domain to green geeks, their domain name fee is deducted from the hosting plan. Inevitably it appears that the domain name was for free. However the scam is that, the customer is never ever given the account information to manage their domain name. Such that the customer can not independently renew their domain name or even transfer their domain name to another host.
 
Basically a domain name belongs to the entity or person that has the domain name account information. In essence green geeks is owning this customers, domain name under the pretext that they have provided them with a domain name for free. When the domain name expires, if the the customer chooses not to renew their hosting plan with Green Geeks, but wants to retain their domain name or even transfer it to another host, they are asked to pay an ambiguous amount of money even upwards of $250. Refusal to renew your domain name with Green Geeks, will practically result in the customer losing their domain name unless they pay the asked amount of money to green geeks. 
 
So if a customer has a premium domain name and does not want to renew with green geeks or does not want to lose it, they are forced to pay what ever amount of money that green geeks asks them to pay for domain name renewal or hosting plan renewal. Because the customer does not have their domain account information, they are at the mercy of green geeks. They cannot choose to host elsewhere. Note that at the time of Domain renewal, the customer's hosting fees may have increased from what they paid previously at time of sign up. So this exercise can go on indefinitely as long as you host with Green geeks. In essence the customer does not own their domain name.  If you request for your domain name acount information and want to transfer your domain name, you will be expected to pay an exorbitant amount of money. They claim that they are getting a refund they gave you initially for the Free domain name. they then charge you what ever they want.
 
So if you have held your domain for at least a year, you will have already obtained some form of internet notoriety, in the form of google page rank, or even dedicated website traffic, so it is also in green geeks interest that they keep your domain, They will make it as hard as possible for you to transfer your domain name, such that they themselves set up one of those advert based directed websites on your domain.

Green geeks currently has my domain name hijacked, they do not want to provide me with my domain name account information to permit me to transfer my domain name to another host. They are demanding money excessive of the amount needed for a domain name renewal, they also want me to pay more money to transfer my domain to another host.
 

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