Complaint Review: Greenstar Home Services

A couple elderly friends of mine, located in my old neighborhood recently had a mainline sewer blockage.  Greenstar Home services came out and got the blockage to flow.  They did not use a cabling machine which would have cut the roots out of the first 6-7 ft. of pipe.  After 6-7 ft. of pipe, it is clear.  No off sets, no breaks, no roots, no bellies.  They sold my friends a pipe reliner to the tune of $8,750 as $125.00 per ft. at 70 ft. distance.  Then they changed an angle stop valve + $218.00, Changed a lavatory faucet + $477.00, Cabled 2" drain line + $218.00.  Total bill....are you sitting down???  $9,286.00 .  But Wait...There's more!!!  They're coming back tomorrow, to reline the inside of the house for another 5-6k.  They gave them a discount. Or so they said.  No break down of parts or labor.  Charged them for 70 ft. of liner, only did 67 ft.   Be interesting to see what they do tomorrow.  I have both videos, reciepts and approxiamately 10 pictures.  After contact several plumbing contractors, I've found pipe relining usually runs anywhere between $80-$105 per ft.  After doing all the calculations, at the max of $105.00 per ft, and at 67 ft. the total comes out to $7,035  + the installs = $7,948.  And while I strive to protect my friends, I realize there are crooks everywhere and sooner or later they'll get taken to the cleaners too.  Then again...maybe Kcal 9 may be interested in this little story.  Ripping off the elderly is a big no no.