Complaint Review: Greentech Imaging

I was phone solicited by this company for a 10 day trial offer for toner for a printer in our office. Told them that we never use toner that fast. They would extend the offer for 30 days. They made all these promises of how great their product was and the yeild was double that of manufactured toner cartridges. I thought why not give it a chance. Saw that it was going to be longer than 30 days and went ahead and paid for the overpriced (cartridge and shipping were both priced high) product.

I get a phone call stating thank you for the payment and the rest of my cartridges would be on the way. I told them this was not explained to me in the initial transaction, but agreed to it since the original cartridge was still in use. Received them and paid for them promptly. Still overpriced.

Received another phone call thank me for the payment and was told the rest of my order would be shipped next week. This was never explained to me but they told me in order to get their wonderful pricing I had to buy a box of 8.

So 2 months after the first cartridge was installed it stopped working. The same amount of time I get out of a refilled cartridge at a fraction ($27.00 compared to $132.00) of the price. I now have more money wrapped up in this company with a few cartridges than I would spend in 2 years.

My warning: Investigate phone solicitors before buying, say away from this company and if you have any bad deals don't turn them into the BBB it doesn't do any good unless they are a member. Turn them in to their stae's attorney general. After so many complaints the AG will investigate them and find out about their unscrupulous business activities. I've learned my lesson the hard way.

When I get contacted by them again I will be warning them to leave me alone and will be turning them in.