Greg Denton Full refund was guaranteed but they don't list a number to call Nationwide
Off the internet, I ordered a make at home kit to build a device to save 80% on my electic bill. They said it would fit in your pocket and said 100% refund. The item when built is 20 cm. in diameter and they didn't mention you needed an induction cook top to run the device.
About the refund, they have no refund phone number or no way of contacting Fastspring!! All numbers I called are recorded messages or the people are unavailable.
My email is: ggdenton04@gmail.com
My phone # is: (((REDACTED)))
I used PayPal to pay for the order.
2 Updates & Rebuttals
FastSpring Support
Santa Barbara,California,
USA
Complaint Resolved
#3UPDATE Employee
Wed, November 09, 2016
FastSpring handles orders on behalf of the provider of the product purchased by Mr. Denton. We received multiple inquiries regarding this refund request and after determining that our replies were not reaching Mr. Denton, our support team reached out to him directly and proceeded with the full refund as requested and guaranteed by the 30-day refund policy. We can always be reached directly using the contact info provided on fastspring.com
Fastsprings
#3Author of original report
Thu, October 13, 2016
I finally got my refund and want my case with you dropped and deleted!
Thank you.