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  • Report:  #1417414

Complaint Review: Greg's Automotive

Greg's Automotive Greg's Automotive and Tire Shop owner tried to convince my truck was leaking from a part it didn't have. Broken Arrow Oklahoma

  • Reported By:
    Nicholas — Tulsa Oklahoma United States
  • Submitted:
    Sun, December 17, 2017
  • Updated:
    Thu, October 18, 2018
  • Greg's Automotive
    11402 East 61st Street
    Broken Arrow, Oklahoma
    United States
  • Phone:
  • Category:

Took my truck in for repair at Greg's for a belt replacement. Got it back from them quick, and brought it back a few days later for a coolant leak. They took six weeks to start working on what they told me was a water manifold intake gasket. Once they finished that, they told me to come pick it up, but that I'd want to get it towed, because it was leaking from the overflow reservoir tank. Do people tow for that? The truck doesn't have an overflow reservoir tank, and they just wanted to take advantage of a customer for not knowing what is under the hood. The truck has an overflow line just beneath the radiator in case of overfull, or over pressure systems. However it is designed to drain any excess onto the ground. The manufacturer never installed an overflow tank, and the shop guy Greg Lusby couldn't even find the imaginary tank to keep his scam going. He did manage to rip me off for the radiator fluid that he overfilled. Maybe he should stick to selling blinker fluid for a living. The shop does slow work, and doesn't respect the cars or the customers. Recommend shopping somewhere else.

1 Updates & Rebuttals


Greg

Broken Arrow,
Oklahoma,
United States

Made every attempt to help.

#2REBUTTAL Owner of company

Thu, October 18, 2018

 Well missed one, I’m just going to say I made every attempt to help this situation. Sorry the situation couldn’t be different.

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