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  • Report:  #743148

Complaint Review: Greulich's Automotive Services

Greulich's Automotive Services Greulich's Never did anything right. Convinced me to keep coming back to fix problems they did not repair correctly. I gave up! Scottsdale, Arizona

  • Reported By:
    hac — scottsdale Arizona USA
  • Submitted:
    Mon, June 20, 2011
  • Updated:
    Mon, June 20, 2011

I started coming to this repair shop a couple of years ago when it was referred by a friend. I had an older model car and needed some basic work done to it. Although it was 20 years old, the car only had 45k miles and was in very clean condition. My first experience was pleasant and normal, so I trusted this company to do more work on my newer 2007 daily driver sedan and recommended this place to a couple of friends.
Well... The problems started rolling in:
My older car kept getting leaks as fast as they were repaired. Finally, they fixed all the possible things that could leak (thousands of dollars) and then the things they changed started leaking (not installed properly). In hindsight, i found it suspicious that every time i went there something else happened to bring me back, soon after. I finally gave up on the older car and I am now selling it. It still leaks and I think they never repaired it properly and am suspicious that they just 'rigged' it when I went back.
My suspicions about the lack of integrity of this group grew when I sent my newer car in for a tire inspection at the wheel place. Apparently the alignment I paid for was not done properly (or not done at all) and the inside of the tires were worn in only approximately 6,000 miles. Secondly, a person I had recommended go there for brakes wound up going back to a dealership and the dealership showed them that the brakes were not installed properly and caused the pads to wear in a fraction of the time.
This is just a couple of examples... I spent thousands of dollars here and came back almost every time to repair something that was originally done incorrectly. I even had the bumper repaired from when they hit my car in the parking lot.
I have been more than patient and should really go see a lawyer to recover my losses, but i am not that type of person. I just wont come back... they won and I am tired.
All I can tell you is BUYER BEWARE.. to many coincidences here and I strongly believe there is a lack of integrity and a sever lack of care wrapped into a major lack of knowledge at this place. I hate to trash a business, but these people should not be putting good people like me through the brain damage they inflicted.

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