Complaint Review: Griffin’s Auto Repair

• On December 02nd 2020 I brought in my vehicle in for service to Griffin’s Auto Repair.
• Griffin’s Auto Repair’s mechanic left a bolt in my engine (I was later informed by its unlicensed sub-contractor, to whom they assigned its repair)
• I returned it & Griffin’s Auto Repair promised its completion in 2 weeks

I’ve been waiting since

I returned my vehicle to Griffin’s Auto Repair to fix their damage:

1. They sub-contacted my truck’s repair to an out of business unlicensed & uninsured man - working from he’s house, without my consent. I’m uncertain if Griffin’s Auto Repair’s has insurance coverage on such an arrangement.
2. Griffin’s Auto Repair only communicated with me after aggressive followup with false updates & promises of completion on specific days, which never materialized
3. Upon realizing that Griffin’s is incapable of delivering as they promised and are unable to repair the damage that their technician caused to my vehicle, I’ve asked for its return. They refused.

Griffin’s Auto Repair’s poor integrity makes me sad. 

I need help?