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  • Report:  #993285

Complaint Review: groupon.com

groupon.com GROUPON Company refuses to refund overcharge, even though it was their mistake, Internet

  • Reported By:
    Alison — Wheat Ridge Colorado United States of America
  • Submitted:
    Tue, January 08, 2013
  • Updated:
    Tue, January 08, 2013

I purchased four tickets to the Denver Stock Show from Groupon.  Two days later, I saw that they had chanred my bank account twice.  I emailed three times and got no response.  When I called the company, I was told that becasue I hadn't noticed it and called within 24 hours, I was stuck with the purchase.  This was not my mistake.  I did not press the submit button twice or anything like that.  The customer service person seemed to take delight in telling me no, they will not refund the money.  I will never purchase from this web site again, and I hope they o out of business because of their terrible customer service.

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