Growing Rich With Google And Bsm/grant Search Assistant I orderd software trial from google for 1.95 before i have even recieved software my account was billed 39.99 and some company named bsm/grant search got me for 7.95 which now i have a over draft fee for 34.00 Internet INTERNET
I ORDERD GOOGLE MONEY PROFIT TRIAL SOFTWARE OFF THE INTERNET AND I AGREED TO PAY 1.95 BEFORE I EVEN RECIEVED THE TRIAL SOFTWARE MY ACCOUNT IS BILLED 39.99 PLUS 1.95 PLUS SOME COMPANY NAMED BSM/GRANT SEARCH ASSISTANT COMES IN AND GET THERE SHARE FOR 7.95 NOW WHILE MY ACCOUNT IS WIDE OPEN THE BANK HITS ME WITH A OVER DRAFT FEE FOR 34.00.AND ITS NOT OVER YET I TRYED TO STOP PAYMENT ON THE 39.99 WHILE IT WAS PENDING THEN I GET ANOTHER OVER DRAFT BECAUSE THE BANK CHARGED ME THE FEE FOR STOP PAYMENT WHICH I DID,NT HAVE IN THE BANK.WELL I DONT KNOW IF I WILL GET THE SOFT WARE OR NOT BUT AS OF TODAY I HAVE NOT
Vickie XXXXX
milwaukee, Wisconsin
U.S.A.
CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.
1 Updates & Rebuttals
Ryan
St. George,Utah,
U.S.A.
Resolution Offer
#2UPDATE Employee
Thu, December 20, 2007
First of all let me offer my sincerest apologies to Vickie. There are no commitments with the free product. There is a bonus free trial period to the membership websites that accompanies the free CD and we do our best to disclose this as it is stated on the sales page, the order page, the confirmation page and in the confirmation email. The trial period is free for 7-14 days and we would not have charged Vickie had she canceled during the trial period. It is not our desire to bill clients who do not want the membership after the free trial offer.
When you order our product you must select "Ship My FREE Kit!". Right next to that button is the following statement in 10 pt font:
Terms and Disclosures. By clicking "Ship My FREE Kit!" I am ordering the Google Money Profit CD and trial membership for one dollar and ninety-five cents S&H, after the seven-day trial I will be charged thirty-nine dollars and ninety-five cents a month thereafter if I do not cancel. I also agree to the fourteen day and twenty one day bonus trials to Grant Master and Network Agenda for seven dollars and ninety-five cents a month and nine dollars and ninety five cents a month thereafter, should I choose not to cancel. I have read and agree to the Privacy Policy & Terms & Conditions. Charges will appear on credit/debit statements as "Growing Rich W/ Google." Cancel any time at 866-396-5695.
The trial membership is for the website, which you have immediate access to - you do not need the CD in order to utilize the membership website services.
I have located Vickie's account and have verified that she contacted customer service and her account was resolved.
If you are another customer that is reading this and you feel that we have failed you in some way please call me directly at 435-773-1795 or email me at ryanr@wskc.org and I would be happy to address your concerns ASAP.
Sincerely,
Ryan R.