Growing Rich With Google Money Profit i was suppose to receive a free trial which i had to pay shipping on the disk (1.95) i have yet to receive it, 39.95 was taken out of my account Unknown, Nevada Nevada
i was suppose to receive a free trial i was told i only had to pay 1.95 for shipping on the disk,and if i choose to give this a try i would be charged 39.95 a month, but,as i chcked my account today the 39.95 has been taken out of my account as of two days ago, when i first signed up for the offer. i contacted the company and spoke to brandon thompson he then transferred me to mike, who i spoke to briefly and then he hung up on me when i asked if this was a scam. i refer no one to ever try this !!!!!!!!!
Jenna
coconut creek, Florida
U.S.A.
1 Updates & Rebuttals
Ryan
St. George,Utah,
U.S.A.
Resolution Offer
#2UPDATE Employee
Thu, December 20, 2007
I would like to discuss Jenna's concerns with her to insure that she is taken care of.
First and foremost I offer an apology for the breakdown in service Jenna obviously experienced. Jenna, if you come back to read this; please contact the customer service department. There you will find happy, helpful agents that are waiting to assist you with your concerns. The phone number for Customer Service is 866-396-5695. They are available Monday-Friday 9 am-9 pm Eastern Time.
If our support staff fails to offer the quality and professionalism that we expect them to provide then I would personally like to know about it so that I can resolve the issue so that it doesn't continue to happen. I also guarantee to personally see to it that anyone who has had a negative experience with our staff or company is satisfied. I can be reached on my cell phone at 435-773-1795 or via email at ryanr@wskc.org. Once again, my apologies to Jenna. Hopefully, we will hear from her soon so that we can get this resolved.
Sincerely,
Ryan R.