Complaint Review: Growqest

Growquest and its owner Christopher Morgan Gilcrest aka Chris Gilcrest are fraudsters pure and simple.  We placed an order of more than 30 rose bushes, only after an email exchange to confirm his ability to fill the order, he offered a discount for a check, which we then mailed.  The check was cashed upon receipt and endorsed by “Heather Andrews” It was NOT endorsed by any business.  After time had passed we began emailing asking for tracking information –

ZERO RESPONSE – Daily emails from us asking the status, then a reply saying it shipped and daily emails did not help – we received four plants ordered and a mystery plant, Chris claimed was a gift (Yes a gift that cost us over $500) – he claimed the rest would be shipped within a few days, that was a month ago – back to the daily emails asking for details of the shipments – no response –

then a marketing/spam message claiming all outstanding orders would be shipped as he was getting in a large shipment – big surprise – NO EMAILs – No Tracking Detail – and NO SHIPMENTS – no replies to any email – the phone number he provided are all burn phones with the exception of his toll-free number which is just an ultra-annoying rambling that gets you nowhere.  We demanded a refund after missing most our planting season – NO REPLY – We’ve now filed police reports locally and in California. 

There is no business, there is no nursery – he is a middleman sometimes at best and very deceitful.   Though we’d love the flowers ordered to arrive – we now would settle for a refund, alas assuming the best at this point all we can do is warn everyone else to stay away.  If you’ve been unfortunate enough to do business with him, file police reports, though each order on its own is small the sum of the parts is huge and amounts to Mail Fraud, Grand Larceny and a few other criminal charges will inevitably land this man in prison, which he most definitely deserves.