Complaint Review: Grupo Mayan Mayan Palace Nuevo Vallarta

We attended a sales presentation to learn more about the resort, but also because of the monetary reimbursements offered if we did so ($1000 pesos off room charges plus 10% off resort charges--with some exceptions). We have other valuable timeshares that we use and would never give up. We were interested in comparing what was offered, but we weren't naive--we expected a hard-sell, aggressive sales pitch--and got it!

The 90-minute presentation took 2 hours (sounds as if we were lucky!), but we knew we had agreed to sit through the presentations and did so politely with no complaint. We learned that yes, the sales people are there to SELL, and we decided we were NOT the "68% who sign up" after hearing the pitch.

But here's my real rebuttal to "workerbee." It's NOT greedy or stealing to take advantage of the "gifts" they offer. They don't offer them only to people who sign up; they offer them to you to LISTEN AND LEARN! Just because we decided it wasn't for us doesn't mean we are anything but wise enough to know what's best for us. We didn't waste the salesman's time; it's his job to talk to people. He KNOWS he won't sell every person he meets. However, the gig pays him enough to keep doing it without us, or he'd do something else!

Happyvisitor
Boise, Idaho
U.S.A.