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GSA, SBA Express, NetworkAgenda.com My bank account was raped and pilaged! St. George Utah *EDitor's Suggestions on how to get your money back into your bank account!
I looked at my bank statement and found charges for 2 "purchases" from companies that I did not recognize that had the supposedly been made on the same date. If I order anything on the internet, I make a copy of the transaction. GSA/SBA Express had taken $5.95 and NetworkAgenda.com had taken $7.95, both from my debit card. I immediately went on line and typed in Networkagenda.com and the site was selling a program that would store info that you could retrieve on line. It had a 30 day free trial. The problem is: I had never even been to this site. I am unemployed and do not even have a need for this service. Also, I tried using my ordinary name and password to enter and it did not recognize me either.
When I put GSA/SBA Express into my search engine, I saw this Rip-Off Report web site and found that others had had a similar situation with these companies.
I remember looking for grants on line and filling out a form for a free trial that helped find college money but was not supposed to charge my card. (They supposedly needed my card info to verify that I was who I said I was.) I guess that is where they got my card info.
I have not been able to get an answer on either company's number that appears on my bank statement. I am very angry!
Sharon
Clearwater, Florida
U.S.A.
EDitor's Suggestions on how to get your money back!
HERE IS WHAT RIP-OFF REPORT SUGGESTS YOU DO:
Go to your bank within 60 days of the charge, or as soon as you know about the charge, don't delay, and tell them that there has been fraudulent activity within your account. Explain that you wish to file a dispute, and demand that they assist you in accordance with Federal Regulation E.
According to the majority of victims interviewed by Rip-off Report, those who immediately called their banks to dispute the charges did not get very far. Many victims got the following responses from their banks: we could not do anything for you or you waited too long; it has been more than 60 days.
If the bank is says that you have waited too long, explain to them how you called their 800 number as soon as the charges were found, and were told by the bank that nothing could be done. Remind the bank that they failed to assist you properly at the 800 #, and instead, provided you with an inadequate explanation of your right to dispute. Tell the bank that it's their fault time has expired, and since they gave you the wrong info to begin with, they will just have to deal with it, take the loss and reverse the charges.
Tell them the truth; this was unauthorized and your account was NOT to be charged! Keep emphasizing how you never authorized anything! Direct them to the hundreds of victims reports that were filed on Rip-off Report.com. And if you're at the bank, walk them over to their computer and make them go to this site! If you are on the phone with them, tell them you will wait while they access this site! Either way, be persistent!
DO NOT TAKE NO FOR AN ANSWER!
Let them know nicely, that you were advised to Report them (the Bank) and this situation to the Banking Commission in your state. Since each state has a different name for the agency/controller over banks, find that name before you call or get to the bank so you can throw it in their face. The more knowledgeable you appear to be, the further you will get.
And just continue to demand the Federal Regulation E form! The bank CAN, MUST and WILL reverse the charge! But, you must be persistent; ask to speak to the supervisor or the area manager for all the branches in the state.
Let the bank personnel know you are meeting with the media later in the day, that you would much rather they do the right thing (as most other banks have) by looking at the complaints and immediately reversing the charge(s) to your account; no matter how long ago it was. Be sure to call the Media if necessary so you are telling the truth.
If you have to, be loud (but nice) in front of other customers. If you are just calling by phone, the above tactics should still work. The bank can easily fax or mail to you the Federal Regulation E dispute form.
CHARGES TO YOUR CREDIT CARD
If the charge was to your credit card (not debit card, check card, or checking account), contact the credit card company as soon as possible to request a dispute form. Consumers usually have a little longer to dispute fraudulent credit card charges (up to 6 months), but it is better to act right away. In this type of situation, credit card disputes are usually successful since fraudulent companies often won't contest the disputed charge. In rare cases, credit card companies will review disputes, but refuse to reverse the charges. If this occurs, complain to a manager and let them know you will be filing a report here.
Remember Don't let them get away with it! Make sure they make the Rip-off Report .. The more Reports filed on a Company or individual, the more likely it is that the authorities, media and attorneys will want to take action.
And good luck Let us know how you do!
ED Magedson - Founder, Rip-off Report.com & Author of www.ripoffrevenge.com
EDitor@RipoffReport.com
badbusinessbureau.com
www.ripoffreport.com
Don't let them get away with it.
Make sure they make the Rip-off Report!
We are not lawyers.
We are not a collection agency.
We are Consumer Advocates.
...the victims' advocate
WE are Civil and Human Rights Activists
We are a Worldwide Consumer Reporting News Agency
...by consumers, for consumers
CLICK HERE to read about Credit Card Scams... find out how to get your money back. *Rip-off Report Investigation provides valuable information.
3 Updates & Rebuttals
Sharon
Clearwater,Florida,
U.S.A.
I filed a fraud report with my bank!
#4Author of original report
Tue, November 07, 2006
I wanted to stop them from depleting my account using my debit card info. At that time, they showed me that I had been robbed more times, including three times the month before and twice using other company names. All together:
8/02 - $29.95 - Grant Writer Pro
8/16 - $5.95 - GSA/SBA Express
8/31 - $29.95 - Grant Writer Pro
9/18 - $5.95 - GSA/SBA Express
9/18 - $7.95 - NetworkAgenda.com
9/25 - $29.95 - Grant Writer Pro
9/29 - $4.87 - Grant Funding Source
9/29 - $29.95 - Grant Writer Pro
10/16 - $5.95 - GSA/SBA Express
10/19 - $29.95 - Grant Resource Net
10/26 - -$180.62 - Canceled my debit card
I emailed Ryan when I thought I was only knew about 3 of the rip-offs. (Just imagine what they are doing to all the other people who don't catch on.) He said that I would get a refund. I think I should take him to court with a class-action suit!
Ryan
St. George,Utah,
U.S.A.
Resolution Offer
#4UPDATE Employee
Thu, October 26, 2006
I would like to discuss Sharon's concerns with her to insure that she is taken care of. Unfortuantely, without a last name or an email address I cannot find her account with the necessary contact information.
First and foremost I offer an apology for the breakdown in service Sharon obviously experienced. Our policy is to never charge anyone who is not interested the membership portion of the offer. Clients simply need to follow the instructions to contact customer support at 1-866-370-7270 and express a desire to do so during the free trial period, or anytime thereafter.
If our support staff fails to offer the quality and professionalism that we expect to provide then I would personally like to know about it so that I can resolve the issue in-house so that it doesn't continue to happen. I also guarantee to personally see to it that anyone who has had a negative experience with our staff or company is satisfied. I can be reached on my cell phone at 435-773-1795 or via email at ryanr@wskc.org. Once again, my apologies to Sharon. Hopefully, I will hear from her soon so that we can get this resolved.
Sincerely,
Sharon
Clearwater,Florida,
U.S.A.
Grant Writer Pro
#4Author of original report
Wed, October 25, 2006
After searching through the RipOffReport.com web site, I noticed another company, Grant Writer Pro, that must somehow be connected with GSA/SBA Express and Networkagenda.com. They have ripped me off for a whopping $29.95. Now I am really livid.