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  • Report:  #1421813

Complaint Review: Guaranty Chevrolet

Guaranty Chevrolet Alex Cuellar Service Writer Took my vehicle in for warranty work. Santa Ana California

  • Reported By:
    Unhappy customer — Hermosa Beach California United States
  • Submitted:
    Mon, January 08, 2018
  • Updated:
    Mon, January 08, 2018
  • Guaranty Chevrolet
    711 E 17th Street
    Santa Ana, California
    United States
  • Phone:
    7149731711
  • Category:

Took my Chey Volt in for warranty work. He said they would charge $270. to see if the car qualified for warranty repairs. If the car qualified then I would not be charged. I waited a week and Alex Cuellar said that it had to go to the transmission shop (their shop) and I would have to pay another $270. if it did not qualify for worranty work.

I had the car towed to (((REDACTED))) where the performed the warranty work at no charge.

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