Print the value of index0
  • Report:  #1460600

Complaint Review: Guaranty RV Centers

Guaranty RV Centers Guaranty RV Guaranty RV Super Centers Guaranty RV Trailer and Van Center BEWARE OF GUARANTY you will be Ignored after purchasing a NEW RV Junction City OR

  • Reported By:
    RVRunner — Tigard OR United States
  • Submitted:
    Wed, September 12, 2018
  • Updated:
    Wed, September 12, 2018

Apparently they sell RV's with known issues and do not disclose this during the purchase. They also won’t seem to take your calls after the purchasing is complete. it took a week of me calling before they even responded to me. And now still today 3 months after purchase weeks of them holding my RV during peak camping season it still has many of the issues it started with. 

 RV is 3 months old and all parts and labor are under warranty but service department is refusing to fix issues. RV has to be driven over 100 miles each way to be looked at. It has sat at Guaranty RV for weeks at a time for these repairs. most issues reveal again during next outing. Bedroom air conditioning is failing still, once on generator it blows the 30amp obvious short in the system Main living space AC is starting to warm, might need a charge or could be failing unable to cool the main area to reasonable level. Screen door is not staying against the door when entering the RV the adjustment screws appear to be fully adjusted but still not holding the handle down and causing the screen door to separate from the door. Getting progressively worse each trip. Outdoor sink keeps filling with water even when not in use.

Blinds on all windows installed incorrectly, the blinds have been adjusted but are off balance do not line up normal on both sides. The trim should cover the edge of the shades only one side is covering. Driver side bunk motor not applying break when stopped, the driver side will start to sag forcing us to reset if it goes too far down. Was told the motor was replaced but issue happen on our next trip. The brake is not engaging on the driver side of Refrigerator does not get as cold as it should, had this exact one in our last RV and if we had it at 5 it would freeze things in the refrigerator, we had this thing on 5 for our whole trip and hardly kept things cool On electric this refrigerator can run on full power (5) and not get very cold. Again this was not an issue with my last RV and it was the exact fridge. Ceiling fan is off balance fan wobbles and will destroy the bearing after a while needs to be corrected/balanced. Dealer stated wobble is normal (so when the bearing goes bad in 1.5 years will they replace it?) Warped Pantry door after replacement part still warped.

Respond to this Report!