Complaint Review: GUARDSMAN LILLY INDUSTRIES

I purchased two leather couches at Arizona Leather in Corona, California 3 years ago. I took the 5 year waranty issued through Guardsman 'Gold In Home' which is owned by Lilly Industries.

I called because I was unable to remove stains from my couch with the leather cleanser (worthless stuff) that they provided. But my claim was denied.

WARNING - If you have one of these WORTHLESS plans - YOU MUST CALL THEM WITHIN 5 DAYS OF NOTICING ANY DAMAGE. They trick you first by asking you when you first noticed the damage. If your answer is more than 5 days, you are SOL.

After only 3 years, my furniture looks awful with only everyday wear.

Joyce
HELENDALE, California
U.S.A.