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GUARDSMAN GUARDSMAN FURNITURE WARRANTY DENIED CLAIM TO PEPAIR BROKEN FURNITURE GRAND RAPIDS, Michigan
took out a warranty with guardian for furniture i purchased at havertys in port richey fl. the couch frame is broken and fabric tearing. i reported this to guardian, filled out a form and sent it in. they denied the claim because they said they do not cover these damages, and the date i wrote in was wrong. it had to be 5 days notice of damages. i wrote in the wrong date,and they denied the claim totally. i spoke with several supervisors who were rude, arrogant and nasty to me, as were their representatives. they did not want to hear anything at all from me. this company is a total rip-off!!!! they claim they do not cover fabric damages, pillows for the couch, or the frame!! what else is there to a couch? do not take out a warranty with haverty furniture at allcosts!!!