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  • Report:  #1529499

Complaint Review: guestreservations.com

guestreservations.com I tried to create a hotel room reservation and it was not finalized, i was charged for a non refundablereservation with out providing a confirmation number for a completed reservation Miami Florida

  • Reported By:
    Juan — Miami FL United States
  • Submitted:
    Tue, October 31, 2023
  • Updated:
    Wed, November 01, 2023

I tried to make a reservation and got an error on the webpage saying the room was not available anymore.

I was then charged for a non refundable reservation for a non finalized reservation.  I did not get a confirmation number and was charged over 3000.00

1 Updates & Rebuttals


Irv

United States

Why Use Another Slimeball Third Party?

#2Consumer Comment

Wed, November 01, 2023

You wanted a hotel reservation. Why didn't you just call the hotel and make it directly? YOU DON'T EVER NEED TO USE ANY TRASHY THIRD PARTY to make reservations. Do you use a third party to buy groceries? Do you use a third party to buy gas? These trashy third parties LOVE for you to cancel. The hotel refunds YOUR MONEY to them and they KEEP YOUR MONEY. Nothing has changed in the reservation business. Don't be a chump, sucker or doormat. Make your own reservations DIRECTLY just like always has been done.

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