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  • Report:  #1182932

Complaint Review: Guitar Control

Guitar Control Claude Johnson I paid AU$174.77 for his Guitar Tuition DVD's and have never received them. He will not reply to emails yet keeps sending promotional emails to me. Internet

  • Reported By:
    John — Gold Coast Australia Other
  • Submitted:
    Wed, October 15, 2014
  • Updated:
    Mon, September 21, 2015

I paid for Claude Johnson's education Guitar DVD's and have never recieved them. He will not answer my emails yet keeps sending me more promotion emails ad nausium. He has also deducted AU$21.99 in September and AU$23.61 in October 2014 from my credit card without my authorisation for no service. John

1 Updates & Rebuttals


Guitar Control

Providence,
Rhode Island,
USA

Unreceived order

#2UPDATE Employee

Mon, September 21, 2015

It was an international order and we didn’t have tracking numbers for international orders. The customer never contacted us so we didn’t know that he hasn’t received the package yet. We’d be more than happy to send another set if he only told us.

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