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  • Report:  #691570

Complaint Review: Guns America

Guns America Totally non-responsive "customer service"! Internet, California

  • Reported By:
    Tom — Islip New York U.S.A.
  • Submitted:
    Sun, February 06, 2011
  • Updated:
    Sun, February 06, 2011
  • Guns America
    Internet, California
    United States of America
  • Phone:
  • Category:

I had been a member in good standing with great feedbacks for purchases I made. I sold one item and the buyer was thrilled with the deal, the condition of the item and the care and speed of the shipping. He left a super feedback. Sounds like I'm the type of person they want? Aparently not.

The day the feedback was left, I went to see how I was doing on my other items and found they had all bee taken down (they were all legal and OK) and my account had been closed. I wrote an email to customer service telling them of the problem and was told that they owed no explanation for any account cancellation!!!

After many emails, I realized that they were not going answer me anymore. They have no phone, address or any other contact information available (WHAT ARE THEY HIDING?).  I guess they don't have the gumption to stand up for their actions.

I wasted alot of time and effort putting up quite a few items for sale. If you don't want similar treatment,  use Auction arms or Gun Brokers. STAY AWAY FROM THE COWARDS AT GUNS AMERICA.

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