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GUTHY-RENKER SENDING & INVOICING ITEMS WAY ABOVE THE AMOUNT ADVERTISED MILPERRA NEW SOUTH WALES
Saw their advertisement on Channel 10 - rang to order item, checked item was half price as per add and was told that was correct and it was the full program.
Received item and an ivoice for 3 payments totalling $204.85 not a ONE OFF PAYMENT OF $65.00.
Rang and queried invoice and was told the add only gives you a specimen kit and I had ordered the full plan. I DEFINITELY HAD NOT DONE SO. I told them the add and their tele operator had said it was a full program, they said it is not and I have to pay over $200.00
Insisted the items be returned - money won't be refunded until the kit is returned to them.
Could take over 40 days to get a refund.
And now I read they keep billing you any way for items whether you order them or not.
Alana - CAIRNS QUEENSLAND AUSTRALIA
Alana
GORDONVALE
Australia
1 Updates & Rebuttals
Arthur
Wylie,Texas,
U.S.A.
Sleazy Outfit?
#2Consumer Comment
Sat, February 14, 2009
Apparently this is just one more fly-by-night outfit, but one that has managed to make it big. All I can say is the bigger they are the harder they fall. At least I hope that's true.
I found this link about this outfit at Wikipedia under their article about Guthy-Renker and have attached it here for anybody else who needs to check out this "company".
http://www.allbusiness.com/crime-law/criminal-offenses-cybercrime/5968871-1.html