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  • Report:  #1449500

Complaint Review: Gutter Guardian

Gutter Guardian Dixie Home Crafters, The Original Gutter Guardian by Paradise Home Improvements I tried to cancel my contract within 24 hours. I spoke to Larry Labelle General Manager. He refused. They never returned calls when there were problems. Eventually clogged gutters caused severe water damge to my home, Supposive lifetime garanatee not honored. I have clogged gutter for inspection. Greenville South Carolina

  • Reported By:
    madeleine — Candler United States
  • Submitted:
    Fri, June 29, 2018
  • Updated:
    Fri, June 29, 2018

After a high pressure sales tactic to me a senior citizen, I called the Manager Larry La belle and asked for a refund, that I had changed my mind.  He stated I could not. (legally I could)

He assured me that the gutter guards were great and I could personally call him if there was a problem.  And that they had a lifetime guarantee.

I subsequently called several times when I noticed the guards were clogged, where  was a lifetime guarantee?  When I finally got hold of a salesman he told me they dropped the product because there were too many problems, and he gave me a number to call.

I called the number and left many messages.  To know avail.  This past December the wood paneling on my house started to rot from water damage.   I had water in my basement.  It cost me so far $2,500. and I have not been able to complete repairs.

This is a fraudulant product.  The salespeople were rude, and untruthful about not letting me obtain a refund within 24 hours of signing the contract.  And most importantly they are selling a product with a lifetime guarantee which is pure fraud!

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