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  • Report:  #1388020

Complaint Review: GWC Warranty

GWC Warranty Contine coverage Willkes-Barra Pennsylvania

  • Reported By:
    Billyboy — Mechanicsville Virginia USA
  • Submitted:
    Tue, July 25, 2017
  • Updated:
    Tue, July 25, 2017

Received a postcard dated June 28, 2017 asking me to renew my GWC Warranty.  It was set to expire today, July 25, 2017.  I bought a 2006 model car with 153,837 miles 3 months ago.  To make the deal work the used car dealer included a 3 month warranty for which he paid GWC over $400.  I hav eput 4,000 miles on vehicles in the 3 months and wanted to receive a FREE quote for the extension.  Their operator told me that their contract says one has to call in 10 days before the expiration...I said the card I received says RENEW BEFORE YOU EXPIRE 7/25/2017.

 

There was also a 1000 mile figure mentioned, but our call didn't get that far.  He wanted me to hold to see if he could get an exemption to their 10 day rule.  I again asked, what is this going to cost?  He said because I was late he could not quote this.  I mentioned thaT THE DEALER HAD PAID OVER $400 FOR ONLY 3 MONTHS COVERAGE...He said on an 11 year old car with 153,837 miles that was a very good price.  I sensed the bait and switch was on and told them I wanted a quote now or our relationship was over.  Sorry I felt that way, if anything they can do for me in the future comes up, call.  I'd read they hhave many complaints and mentioned this fact to the representative...no response.  Truth hurts.  Don't waste your money on GWC Warranty.  The get to pick the mechanic/garage and the contract says they can/do install used parts bought from salvage yards - especially transmissions. 

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