Complaint Review: GXI outdoor power

Hi, I Purchased a Z-Beast 62 in mower on july 22nd of 2017. I used the mower for a total of ten minutes. The mower has been to two different shops. It is now April, and guess what? My mower is still in the shop. ( 9 months ) and know mower. I finally recieved a call from the shop that the mower is ready, but i cant get it back because GXI doesnt want to pay him. I have been calling GXI for 9 months and have got nothing but excuses. I have never delt with a company like this in my life. Now I know why nobody wants to work on them. If you purchase one, all i can say is good luck. I will never purchase anything from this company agian.