Gympros.com Brie Garrett and entire gympros.com staff Gympros.com refuses to honor my treadmill warranty and ignores all my calls and emails. It has been 5 months with out being fixed. Riverside California
I have been waiting over 5 months for a replacement treadmill motor under my warranty and they do not replybto my 100s of emails or phone calls. If i call from a different phone number they tell me they will call me back and thet never do. I had to file complaints with the BBB and file a dispute with my credot card company aince they gave me a faulty item and refused to honor the warranty. They refused to aend me a new treadmill. They refused to credit me back the amount so i an buy a new treadmill motor and they keep saying a motor is being tested after every 50th email i send. This company is a scam and customer service is no service at all. They refuse to help or answer me. I have every email saved and printed to send to local newspaper or cable news. I will also mail or forward all emails and phone records to anyone who wants. Help me put this company out of business. They are quick to take your money and then ignore you when you have a warranty claim. 5 months inhave been waiting. I have been waiting to hear from them and it wlhas been brokern for the majority of the time i even had this treadmill