Complaint Review: H H Gregg Ocala FL

H H Gregg

Purchased sofa (Ashley Furniture MFG) -- within a couple of months sofa mechanism broke -- it's taken over 6 months of continuous phone calls and repairs and sofa is still a piece of junk.  No replacement sofa allowed because HH Gregg's 30-day store policy.

Price of this piece of junk was $1,200.  Our problem is we still have to pay off balance for something that we cannot use. 

H H Gregg, Ocala, FL, manager said sorry about that but store has nothing to do with repairs/replacement.  His attitude was ... don't bother us, could care less, call the repair number and good bye --very poor manager.  How did he get his job anyway.

Will Never buy from H H Gregg again!